s7spin Privacy Policy

1. About This Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by s7spin in connection with your use of the s7spin online casino and sports betting platform accessible at s7spin.cam (the "Platform"). It applies to all users who visit the Platform, create an Account, deposit funds, place bets, or otherwise interact with our services.

s7spin takes the protection of your personal information seriously. We are committed to handling your data responsibly, transparently, and in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and any other applicable data protection legislation. We are registered with PAGCOR and adhere to all data handling obligations mandated by our regulatory framework.

By registering an Account or using the s7spin Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform.

2. Personal Data We Collect

s7spin collects personal data in several categories depending on your interaction with the Platform. The following table summarizes the types of data we collect and the primary purpose for collecting each category:

3. How We Collect Your Data

s7spin collects personal data through several methods, all of which are conducted transparently and only to the extent necessary for legitimate operational and regulatory purposes:

• Direct Collection: Data you voluntarily provide during Account registration, KYC submission, deposit and withdrawal requests, contact form submissions, and live chat interactions.
• Automated Technical Collection: Data collected automatically when you access the Platform, including IP addresses, device fingerprints, browser metadata, and session activity logs via cookies and analytics tools.
• Third-Party Verification Partners: Data received from identity verification and KYC service providers engaged by s7spin to validate the authenticity of documents submitted by users.
• Payment Processors: Transaction metadata received from GCash, InstaPay, BDO, BPI, PayMaya, and Metrobank when processing deposits and withdrawals, strictly limited to what is needed to confirm transaction status.
• Game Providers: Gameplay data and session statistics received from licensed game providers integrated into the s7spin Platform, used for responsible gaming monitoring and dispute resolution.

4. How We Use Your Personal Data

s7spin uses the personal data we collect for the following purposes, all of which are necessary for the operation of a licensed, PAGCOR-compliant gaming platform:

• To create and manage your s7spin Account, including authentication and access control.
• To verify your identity and confirm that you meet the 21+ age requirement mandated by Philippine gaming law.
• To process deposits, withdrawals, and refunds through your chosen payment method.
• To comply with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under PAGCOR regulations and Philippine law.
• To deliver customer support, respond to enquiries, and resolve disputes or complaints.
• To send transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
• To monitor gaming activity for responsible gaming purposes and to operate self-exclusion and deposit limit tools.
• To detect, investigate, and prevent fraud, cheating, multi-accounting, and other prohibited activities.
• To improve the performance, security, and user experience of the s7spin Platform.
• To send promotional communications and bonus offers — but only where you have provided explicit consent to receive such communications, which you may withdraw at any time.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and its IRR, s7spin processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions you accepted upon registration — including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AML legislation, and tax reporting obligations.
• Legitimate Interests: Processing conducted to pursue s7spin's legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

s7spin does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• PAGCOR and Regulatory Authorities: Where required by our gaming licence or applicable law, we may disclose your information to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other government agencies.
• KYC and Identity Verification Providers: Third-party service providers engaged to validate identity documents submitted during the KYC process. These providers are contractually bound to process your data only for the purposes specified by s7spin.
• Payment Processors: GCash, PayMaya, InstaPay, BDO, BPI, and Metrobank receive only the minimum data necessary to process financial transactions associated with your Account.
• Game Technology Providers: Licensed game studios and software providers integrated into the Platform receive gameplay session data necessary to deliver, audit, and maintain game integrity.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and fraud detection vendors engaged by s7spin operate under strict data processing agreements.
• Legal and Professional Advisors: In connection with the investigation of fraud, disputes, or legal proceedings, s7spin may share relevant data with legal counsel or auditors subject to professional confidentiality obligations.

7. Cookies & Tracking Technologies

The s7spin Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session continuity, detect fraud, and analyze platform usage. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including session management, authentication, and security. These cannot be disabled without affecting core Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, and to personalize your experience on the Platform.
• Analytics Cookies: Used to collect aggregated, anonymized data on how users interact with the Platform, helping us identify areas for improvement. No personally identifiable information is transmitted through analytics cookies.
• Security Cookies: Used to detect and prevent fraudulent activity, including multi-accounting and unauthorized access attempts, through device fingerprinting and session integrity checks.

You may control cookie preferences through your browser settings. However, disabling strictly necessary cookies may impair your ability to log in or use core features of the s7spin Platform.

8. Data Retention

s7spin retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your Account's active status and for a minimum of 5 years following Account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, as required under the Philippine Anti-Money Laundering Act.
• KYC Documentation: Retained for a minimum of 5 years following the completion of the verification process or Account closure, whichever is later.
• Customer Support Communications: Retained for 3 years following the resolution of a query or dispute, unless the matter is subject to ongoing legal proceedings.
• Technical and Usage Logs: Generally retained for 12 months, after which they are anonymized or deleted unless required for active security investigations.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with s7spin's data disposal procedures.

9. Data Security

s7spin implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or device and the s7spin Platform.
• Encryption of sensitive data at rest, including financial information and KYC documents stored in our systems.
• Role-based access controls ensuring that internal staff can only access personal data to the extent required by their specific job function.
• Two-factor authentication (2FA) for all internal systems that store or process user personal data.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists.
• Continuous monitoring of Platform infrastructure for anomalous activity, intrusion attempts, and data exfiltration.
• Staff training on data protection obligations under the DPA and s7spin's internal information security policies.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012 and its IRR, you have the following rights with respect to your personal data held by s7spin:

• Right to Be Informed: The right to know what personal data is being collected, how it is used, with whom it is shared, and your rights in relation to it — as described in this Policy.
• Right of Access: The right to request a copy of the personal data s7spin holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. For minor corrections like contact details, you may update these directly in your Account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected — subject to our legal obligations to retain certain records.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may unsubscribe from marketing communications at any time by contacting our support team.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 15 of this Policy. We will respond to all verified requests within 30 days in accordance with DPA requirements.

11. Children's Privacy

The s7spin Platform is strictly intended for users who are 21 years of age or older, in compliance with Philippine law governing casino-style gaming. s7spin does not knowingly collect personal data from individuals under the age of 21.

If we become aware that a user is under the age of 21, or that personal data has been collected from an individual under this age threshold, we will immediately suspend the relevant Account, delete the associated personal data, and process any verified balance refund where appropriate.

Parents and guardians who believe that a minor under their care may have created an s7spin Account should contact our support team immediately at [email protected] so we can take prompt remedial action.

12. International Data Transfers

Some of s7spin's technology partners, cloud infrastructure providers, and game suppliers may be located outside the Philippines. Where personal data is transferred to servers or recipients in other countries, s7spin takes steps to ensure that appropriate data protection safeguards are in place, including:

• Entering into data processing agreements that incorporate standard contractual clauses recognized under the DPA's cross-border data transfer rules.
• Ensuring that recipient jurisdictions provide an adequate level of data protection, or that supplementary safeguards are applied where they do not.
• Limiting international transfers to only the minimum data necessary for the specified processing purpose.

By using the s7spin Platform and consenting to this Privacy Policy, you acknowledge that your personal data may be processed in countries outside the Philippines where data protection laws may differ from those in your home jurisdiction.

13. Third-Party Links

The s7spin Platform may contain references to third-party services, payment gateways, and game providers. While we take care to partner with reputable organizations, s7spin is not responsible for the privacy practices of third-party websites or services that are not operated by us. We strongly encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the s7spin Platform.

14. Changes to This Privacy Policy

s7spin reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered users via email to their registered address and post a prominent notice on the Platform. The updated Policy will take effect 7 days after publication, unless changes are required by law, in which case they may take effect immediately.

We encourage you to review this Policy periodically to stay informed about how s7spin is protecting your personal data. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by s7spin, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly on the s7spin Platform at s7spin.cam — the fastest way to reach us.
• Support Email: [email protected] — displayed as plain text, not a clickable link.

Our Data Protection Officer is responsible for overseeing s7spin's compliance with the Philippine Data Privacy Act and will personally review all privacy-related requests and complaints. Response times via live chat are under 2 minutes during normal hours; email responses are provided within 3 business days.

If you are not satisfied with our response to a privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines.